Specify the language and support you need
Korean Sign Language (KSL) is a distinct language used by Korea's Deaf community. A service advertised as sign-language interpretation may provide KSL, rather than ASL, BSL or International Sign.
Ask for the exact language and format you use. Do not assume that every signed tour will be understandable, or that no venue can arrange another form of support without asking.
Check the actual attraction or event
Ask about captions, written scripts, sign-language tours and assistive-listening equipment for the session you plan to attend. Confirm the caption language; Korean captions may not help an English reader.
The National Museum of Korea publishes accessibility and guided-tour information. Check booking requirements and current availability directly. A multilingual audio guide does not establish that matching captions or sign-language content are available.
For a theatre or cinema, ask about the particular performance or screening, seating and equipment compatibility. General venue information may not apply to every show.
Request arrangements early
Contact the venue in writing, explain the support you need and give the date, time and party details. Ask for a named contact and confirmation rather than relying only on an automated acknowledgement.
Korean disability-access laws include communication-support duties, but the applicable duty depends on the organisation and circumstances. A request made seven days ahead does not automatically guarantee every requested service, and private venues are not categorically outside all accessibility duties.
If you need help resolving a request, contact an appropriate disability-rights or visitor-assistance service with the venue's response and your specific needs.
Prepare a communication preference
If written communication works for you, you can show: 저는 청각장애인입니다. 써 주세요. This means, “I am Deaf or hard of hearing. Please write it down.” Adjust the message to describe your preference accurately.
You can also ask someone to face you, speak clearly or use live transcription if that helps. Automatic captions and translations can make errors, so confirm important names, amounts and instructions.
Check emergency arrangements
Ask your accommodation about visual alarms, door alerts and how staff will contact you during an emergency. Confirm the actual room's equipment rather than relying on a general accessible-room label.
Korea's 107 communication relay service supports Korean text and Korean Sign Language. Check the service information before relying on it if you use another language.
119 provides emergency reporting options including text and supported video services. State the location and situation explicitly; do not assume automatic location data is precise or available. A data-only SIM does not itself provide ordinary SMS or cellular video calling, so prepare a supported way to contact emergency services.
